Remote Work and Knowledge Management: Lessons From Post-Pandemic Europe

Abstract

The widespread adoption of remote work during the COVID-19 pandemic fundamentally changed how organizations create, share, and retain knowledge. Although fully remote work has declined since the pandemic, remote and hybrid arrangements remain significant features of the European labour market. This article examines the implications of this shift for knowledge management in post-pandemic Europe. Using secondary quantitative data from Eurostat and other European institutional sources, the study analyses remote-work patterns between 2019 and 2025, cross-country differences, and their relationship with enterprise digitalization. The findings are interpreted through the distinction between explicit and tacit knowledge and the SECI (Socialization, Externalization, Combination, and Internalization) model. The article argues that digital technologies can strengthen the codification, storage, and distribution of explicit knowledge, while prolonged physical separation may constrain informal learning and tacit knowledge transfer.