ALGORITHMIC MANAGEMENT AS A BUSINESS MODEL: IMPLICATIONS FOR WORKPLACE AUTONOMY, BEHAVIOR REGULATION, AND ORGANIZATIONAL TRUST

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Published: 16.08.2026

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Zheng Yajun
Al-Farabi Kazakh National University, Al-Farabi Business School
Karshalova Alma
Al-Farabi Kazakh National University, Al-Farabi Business School
Mynzhanova Gulzhakan
Kazakh Ablai Khan University of International Relations and World Languages image/svg+xml

Abstract

This research investigates algorithmic management as a nascent business model and its effects on workplace autonomy, behavioural regulation, and organizational trust. The study uses secondary data from OECD, ILO, Eurofound, McKinsey, and Gartner on 40 countries and 120 firms from 2019 to 2024. It uses a quantitative panel regression model to look at how the intensity of algorithmic management affects organizational outcomes. The results show that the use of algorithmic management went up from 27% in 2019 to 61% in 2024. At the same time, the autonomy and trust indices went down by 21% and 17%, respectively. Regression results indicate that algorithmic intensity negatively affects autonomy (β = –0.46, p < 0.01) and trust (β = –0.31, p < 0.05), but transparency in algorithmic governance mitigates these effects, improving trust by 14–18% in firms with higher disclosure.

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Data Availability Statement

All data supporting the findings of this study are presented in the text of the scientific work.

Issue

No. 305 (2026): 19th ISPC «Scientific Horizon in the Context of Social Crises» (August 16-18, 2026; Tokyo, Japan).

Section

Business economics
Creative Commons License

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Author Biographies

Zheng Yajun, Al-Farabi Kazakh National University, Al-Farabi Business School

DBA student

Karshalova Alma, Al-Farabi Kazakh National University, Al-Farabi Business School

Ph.D., Associate Professor

Mynzhanova Gulzhakan, Kazakh Ablai Khan University of International Relations and World Languages

PhD

How to Cite

Zheng, Y., Karshalova, A., & Mynzhanova, G. (2026). ALGORITHMIC MANAGEMENT AS A BUSINESS MODEL: IMPLICATIONS FOR WORKPLACE AUTONOMY, BEHAVIOR REGULATION, AND ORGANIZATIONAL TRUST. Scientific Collection «InterConf», 305, 51–60. https://interconf.openpubarchive.com/index.php/proceeding/article/view/37

References

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